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Tango Energy Help Centre

Concessions and Government Discounts

  • Concessions and Government energy discounts

Power Outages, Faults and Emergencies

  • Electrical Emergencies or Outages
  • Gas Faults and Emergencies

Account and Energy Plan management

  • Having trouble signing in?
  • How can I manage my account online?
  • Register your Life Support equipment
  • Update account details

Frequently Asked Questions

  • Fees and charges
  • How to find your NMI or MIRN
  • How to read your Meter or submit a Meter read
  • What Covid-19 support can Tango Energy provide?
  • What is a Demand Tariff?

Billing & Payments

  • Setting up Direct Debits and making payments
  • Why is my energy bill higher than I expected?
  • Estimated bills explained

Moving, Connections & Metering

  • Moving home or business location
  • Switching to Tango Energy from another retailer
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